These terms apply to every quotation, order and sale by Vaqora Chemicals (the Seller) to a customer (the Buyer), and to use of vaqorachemicals.com. By placing an order or using the website, the Buyer agrees to these terms. Any different terms in a Buyer's purchase order apply only if the Seller accepts them in writing.
1. Business customers only
We sell to businesses, institutions and professional users. By ordering, the Buyer confirms that it is acting in the course of business and that the person placing the order is authorised to do so.
2. Quotations and orders
Quotations are valid for the period stated on them, or 30 days if no period is stated. Prices, availability and lead times may change after expiry. A contract is formed only when the Seller issues a proforma invoice or written order confirmation. The Seller may decline an order, including where end-use, licensing or sanctions checks cannot be satisfactorily completed.
3. Intended use of products
Products are supplied for industrial, laboratory and research use only. They are not for human or veterinary use unless specified with appropriate pharmacopoeial grade and regulatory documentation. Products must not be used in food, drugs, cosmetics or medical devices unless the quotation and documentation expressly state a suitable grade for that purpose. The Buyer is solely responsible for determining the suitability of a product for its intended application, for obtaining any registrations, licences or approvals required, and for compliance with laws governing its use, storage and disposal.
4. Specifications and documentation
Products conform to the specification stated in the quotation or on the Certificate of Analysis supplied with the lot. Descriptions, typical values, images and technical information on the website are for guidance and do not form part of the specification unless confirmed in writing. Each shipment includes a Certificate of Analysis and a Safety Data Sheet.
5. Prices and payment
Prices are stated in the currency shown on the quotation and exclude import duties, taxes and bank charges at the Buyer's end unless stated otherwise. Payment is due as stated on the proforma invoice, normally in advance by telegraphic transfer or by irrevocable letter of credit. Bank charges outside India are for the Buyer's account. The Seller may suspend dispatch while payment is overdue.
6. Delivery, risk and title
Delivery terms are interpreted according to Incoterms 2020 as named on the proforma invoice. Risk passes as defined by that Incoterm. Title passes to the Buyer on receipt of full payment. Lead times are estimates, and the Seller is not liable for delay caused by carriers, customs, regulatory holds or events beyond its reasonable control.
7. Compliance, export control and sanctions
The Buyer shall provide accurate end-use and end-user information when requested and shall not re-export, divert or use products in breach of applicable export-control, sanctions, precursor or chemical weapons laws. The Seller may cancel an order without liability where it reasonably believes that fulfilment would breach such laws.
8. Inspection and claims
The Buyer shall inspect goods on arrival. Visible damage or shortage must be noted on the delivery receipt and reported within 7 days of delivery. Claims that a product does not conform to its specification must be made in writing within 30 days of delivery, quoting the lot number, with supporting analytical data. Returns are governed by our Returns Policy.
9. Warranty
The Seller warrants that products will conform to their agreed specification at the time of delivery and, where applicable, until the retest or expiry date if stored as directed. No other warranty, express or implied, including merchantability or fitness for a particular purpose, is given. The Seller's sole obligation for a non-conforming product is, at its option, replacement or refund of the price paid.
10. Limitation of liability
To the fullest extent permitted by law, the Seller shall not be liable for indirect or consequential loss, loss of profit, loss of production or loss of data, and its total liability in connection with any order shall not exceed the price paid for the products concerned. Nothing in these terms limits liability that cannot be limited by law.
11. Handling and safety
Products should be handled only by persons trained in the safe handling of chemicals, in accordance with the Safety Data Sheet. The Buyer is responsible for communicating hazard information to its employees and downstream users.
12. Confidentiality and intellectual property
Each party shall keep confidential any non-public technical or commercial information received from the other. Custom synthesis projects may be governed by a separate agreement or NDA, which prevails over these terms where they conflict.
13. Force majeure
Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disasters, epidemics, war, strikes, government action, port closures or carrier failure.
14. Website use
Content on vaqorachemicals.com is provided for general information and may be changed without notice. You may view and print it for your own business use but may not copy, scrape or republish it without permission. You must not attempt to interfere with the site's operation or security. Links to third-party sites are provided for convenience and we are not responsible for their content.
15. Governing law
These terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts at the Seller's registered location, unless the parties agree in writing to arbitration or another forum. Questions about these terms can be sent to query@vaqorachemicals.com.